Rca M4018 User Manual download pdf (Page 24)

Additional information

Tips and troubleshooting

• Problem: Player repeats same tracks or all

tracks.

– Repeat play is turned on. Press the MENU

button (M) to change the play mode.

• Problem: Audio distorted at high volume.

– Change the DSP mode to Flat.

–Turn down the volume.

• Problem: The audio tracks on my player

keep skipping or popping.

–You’ll need to re-record the audio track –

make sure you close all other applications

on your PC when you record.

–Try recording with Error Correction setting

turned on.

• Problem: Player turns itself off.

–Your player turns itself off if you leave it in

pause mode or navigation mode for the

duration specified in PowerSave setting.

• Problem: The player cannot be turned on.

– Battery is empty.

– Ensure the keys lock is not activated.

– Reset the player by pressing the RESET

button on the back of the player with a

non-metal pointed object (e.g. toothpick).

– If the player still cannot be turned on after

resetting, perform a firmware upgrade to

restore it.

– Please go to

http://www.rcaaudiovideo.com for more

details.

• Problem: Player does not respond to key

presses.

– If your player stops responding to key

presses, you can reset it by pressing the

RESET button on the back of the player

with a non-metal pointed object (e.g.

toothpick). Most of your settings will be

preserved; only the settings that you have

changed after your last power off will be

lost.

– This player may temporarily cease to

function if subjected to electrostatic

disturbance.

To resume normal operation, it may be

necessary to cycle the power off and back

on or you can reset it by pressing the

RESET button on the back of the player

with a non-metal pointed object (e.g.

toothpick).

• Problem: Player cannot play WMA songs.

– Secure music download files must be

transferred to your player through the

Yahoo! Music

Jukebox or the application

recommended by your online music

download service (Note: Services and

applications must be Windows Media

audio-compliant and support Digital Rights

Management.) (Apple iTunes music

content is not supported).

• Problem: The player takes a long time to

read files in a folder.

– File reading may take longer if too many

files are put in a single folder. Re-organize

your files into a number of folders.

• Problem: Why song information is not

showing correctly?

– Song information may not match your

current player’s language setting. Change

the language setting.

• Problem: Why the player cannot view the

picture files?

– The player only supports .jpg extension

file, and do not support other formats like

.bmp, .tiff, .jpeg.

– All picture files need to be put in the

"Media" folder (if Windows Media Player

10 is installed) or “Internal Storage” folder

(if Windows Media Player 11 is installed) of

the player when in Windows XP and

connected in MTP mode or put in the root

directory of the player when in Windows

2000 and connected in MSC mode.

• Problem: Why the player cannot play the

video files from the computer?

– All video contents must be converted by

the video converter which comes with the

player (please refer to the CD). Other

format of video file will not be supported.

– The converted video contents must be put

in the "Media" folder (if Windows Media

Player 10 is installed) or "Internal Storage"

folder (if Windows Media Player 11 is

installed) or put in the root directory of

the player when in Windows 2000.

• Problem: Why does my player report that

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Rca M4018 User Manual Page 24

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