RCA F27450 User Manual download pdf (Page 28)

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26 Chapter 5

Every time I turn on the TV, the Guide is on the screen

• The GUIDE Plus+ system automatically appears on the screen when you use the TV button on the remote to turn on the TV.

You can turn off this feature by pressing GUIDE on your remote control and then select the Menu bar. Press the right arrow

button to select Setup. Choose Review options and select OFF.

Can’t see commercial skip timer

• If closed-captioning is on, skip timer does not stay on-screen.

GUIDE Plus+ System Problems

GUIDE Plus+ setup won’t switch to channel 9 for VCR and/or channel 02 cable box

• Make sure you have removed the Demo Pin from the G-LINK jack. Check to see if the G-LINK wands are positioned

correctly in front of components’ remote sensors.

• When changing channels, keep in mind that GUIDE Plus+ system control of cable box is slower than direct control of the

box itself.

• You may have an incorrect GUIDE Plus+ Channel Lineup. The guide may get out of sync with the cable provider. Use the

GUIDE Plus+ Setup in the GUIDE Plus+ Menu to change the zip code to 99999. Turn the TV off for 10 minutes. Use Setup

again to change the zip code back to the correct value. If asked, be sure to select the correct channel lineup from the on-

screen list.

Program information doesn’t download

• Review your setup information and make sure it’s correct. Press MENU on the remote and select GUIDE Plus+ Setup. Go to

page 15 for detailed instructions about the GUIDE Plus+ Setup menus.

• The TV must be off to download information. Leave your TV off overnight, for at least 10 hours, to receive the initial

download for your area.

• If you’re using a cable box, leave it on so you can receive program information.

Scheduled Watch or Record doesn’t occur

• Check Schedule for timer conflicts.

• Make sure the wands of the G-LINK cable are placed in front of the remote sensor(s) on the component(s).

• Make sure your VCR is turned off during the time you’ve scheduled to record a program because the system turns the VCR

on when it starts recording (if it’s already on when recording starts, the system will turn it off).

• Make sure there is a tape in the VCR and that the VCR is connected properly.

• Be sure that you set up the VCR in the GUIDE Plus+ Setup menus. If you don’t complete the Configuring for a VCR steps

successfully, the Record option won’t be available. Go to page 7 for detailed instructions.

• If a cable box is attached to your TV, make sure you set it up correctly in the GUIDE Plus+ Setup menus.

The Remote Control Doesn’t Work

• Maybe remote is not in TV Mode. Press the TV button so remote will control TV.

• Maybe batteries in remote are weak, dead or installed incorrectly. Put new batteries in the remote.

• You might need to drain the remote’s microprocessor: remove batteries and press the number 1 button for at least 60

seconds. Release the 1 button, replace the batteries, and (if necessary) reprogram the remote.

Problems with V-Chip/Parental Controls

The rating limits don’t work

• You must lock the settings. Go to the TV MAIN MENU (press MENU on your remote), select Parental Controls (press 6 on

your remote), select Lock Parental Controls (press 6 on your remote).

I don’t remember my password and I want to unlock the TV

• If you forget your password, simultaneously press and hold MENU on the television and volume down on the remote for 3

seconds. Nothing appears on the screen, Parental Controls simply unlock and you can re-enter a password via Lock Parental

Controls.

The V-Chip won’t let me watch a program even though it’s not rated as violent.

• Maybe the movie was given an NR (Not Rated) status. After you block movie ratings, you must set NR to View separately in

order to view movies with an NR rating.

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RCA F27450 User Manual Page 28

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